UAE Customer Care Hub
Contact VIP Star
Have questions about a flagship device, warranty status, corporate procurement, or order dispatch? Reach our Dubai team directly through any of our official channels.
Official Business & Trade License Information
VIP Star Trading LLC
Licensed and regulated under the Dubai Department of Economy and Tourism (DET), Government of Dubai, UAE.
🇦🇪 United Arab Emirates Verified Merchant
Commercial Trade License
#1084920
Dubai Economy & Tourism (DET)
Registered UAE Address
Building A4, Dubai Silicon Oasis
Dubai, United Arab Emirates (P.O. Box: 341041)
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WhatsApp Concierge Support
Instant chat & order updates
+971 50 123 4567 / +971 54 746 7083Saturday – Thursday: 9:00 AM – 8:00 PM (GST) • Friday: 2:00 PM – 8:00 PM
Email Inquiries
support@vipstar.aeInvoices, order tracking, returns, and corporate inquiries.
Registered UAE Operations
Dubai Silicon Oasis & Downtown Dubai, UAE
Dubai Logistics Center: Building A4, Dubai Silicon Oasis, Dubai, UAE
Dispatches: All 7 Emirates (Dubai, Abu Dhabi, Sharjah, Ajman, RAK, Fujairah, UAQ)
Quick Answers
How long does UAE delivery take?Same-day delivery in Dubai for orders before 2:00 PM; next-day delivery across Abu Dhabi and all other Emirates.
What is your return policy?We offer a 7-day return policy for unopened items in factory packaging with unpeeled seals.
Are devices backed by official warranty?Yes, 100% of our products include official 1-year regional manufacturer warranties.